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Privacy Policy for Assist Roofing

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Effective Date: 7-19-24

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Assist Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.assistroofing.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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1. Information We Collect

 

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

 

Personal Data

  • Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, place an order, or when you choose to participate in various activities related to the Site.

 

Derivative Data

  • Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

 

Financial Data

  • Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]

 

Mobile Device Data

  • Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

 

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.

 

Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.

  • Process your transactions and send you related information, including purchase confirmations and invoices.

  • Personalize and improve your experience on our Site.

  • Send you technical notices, updates, security alerts, and support and administrative messages.

  • Respond to your comments, questions, and customer service requests.

  • Communicate with you about products, services, offers, promotions, rewards, and events, and provide news and information we think will be of interest to you.

  • Monitor and analyze trends, usage, and activities in connection with our Site.

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Assist Roofing and others.

  • Comply with legal obligations.

 

3. Disclosure of Your Information

 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

 

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at sales@assistroofing.com.

 

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

7. Your Consent

By using our Site, you consent to our Privacy Policy.

 

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

 

Assist Roofing
4909 River Road
Washington, NC 27889
Phone: 910-459-1949
Email: sales@assistmarketing.com

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9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access – You have the right to request copies of your personal information.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
     

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

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Assist Roofing
4909 River Road
Washington, NC
Phone: 910-459-1949
Email: sales@assistmarketing.com

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10. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

 

11. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

12. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Be aware that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

 

13. International Data Transfers

Our Site is operated in the United States. If you are located outside of the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our Site and providing us with your information, you consent to this transfer, storage, and processing of your information in the United States.

 

14. California Privacy Rights

California residents have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. Under California law, customers who are California residents may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

 

To make such a request, please send an email to sales@assistmarketing.com or write us at:

Assist Roofing
4909 River Road
Washington, NC 27889

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15. Governing Law

This Privacy Policy and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state of North Carolina without regard to its conflict of law principles.

 

16. Miscellaneous

If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the policy shall continue in effect.

 

Thank you for choosing Assist Roofing. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

 

Last Updated: 7-19-24

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